Case study: Fremantle Media

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Increasing productivity through streamlined processes

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  • Reduced time spent sourcing information
  • Increased employee collaboration worldwide
  • Improved on-the-go accessibility

Fremantle Media, Europe’s largest TV, radio, and production company, is a global organisation with wide-ranging teams and stakeholders. Fremantle Media needed to ensure smooth operations but faced challenges as their existing solution lacked the necessary user experience and functionality.

The existing system did not provide real-time information, had a poor security model, lacked reporting capabilities, and was not easily accessible via mobile. As a result, staff struggled to efficiently complete their day-to-day tasks and had to rely on multiple offline spreadsheets to manage essential information.

This led to fragmented processes, disjointed communication, wasted time duplicating content, and critical information falling through the cracks. Fremantle Media needed a digital transformation solution to consolidate vast amounts of data and content into one cohesive system, accessible by all employees, anytime, anywhere.

Fremantle Media were looking for a digital transformation solution that would: 

  • Meet the diverse needs of global teams and stakeholders
  • Provide a seamless user experience on both desktop and mobile 
  • Allow all information to be easily accessed and located
  • Provide real-time data and information
  • Streamline processes across the business
  • Be future-proofed

Working closely with Fremantle Media, we took the time to understand how their existing solution was currently being used and what employees needed to be able to achieve through a system.

Our specialist team discussed a selection of technology options before determining Microsoft Dynamics 365 as the right digital transformation solution for Fremantle Media’s needs. A key benefit of Microsoft Dynamics 365 is its excellent mobile accessibility, making it an invaluable asset for staff out at industry events.

The new digital transformation solution was built in Microsoft Dynamics 365: 

  • Using input from stakeholders across the business
  • Customising Microsoft Dynamics 365 to fit Fremantle Media’s unique business needs
  • Fully migrating content from the old solution to ensure everything was in place and accessible 
  • Creating an all-encompassing solution that also included Microsoft Teams, One Drive and SharePoint

For any new solution to be a success, employee adoption is vital. We provided specialist training to all departments across the organisation to ensure all teams could adapt to the new ways of working.

The successful move across to Microsoft Dynamics 365 has had a significant impact on Fremantle Media’s day-to-day operations, as well as the organisation as a whole.

Throughout the organisation, Fremantle Media is experiencing streamlined processes and workflows. Where tasks were once time consuming and arduous, they are now simple and intuitive as staff are empowered to work productively through one accessible system.

Key benefits included:

  • Content and information available on-the-go on any device
  • More streamlined processes that reduced time spent searching for information
  • Staff empowered to collaborate more effectively through a centralised system
  • A new cohesive way of working that reduces operational costs

A key element of our Fremantle Media solution was the implementation of a robust new governance model. We continue to provide ongoing support for Fremantle Media’s new system and guide staff on all the ways they can take advantage of the new functionality. This also includes performing regular assessments and providimg recommendations and optimisation suggestions to ensure Fremantle Media’s digital transformation solution remains cutting-edge and able to deliver all they need no matter how their internal landscape evolves over time.

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