Inactive Accounts

Automating Identification and Decommissioning of Dormant User Accounts

Three women collaborate on a project with charts and laptops in an office.

Challenge

Inactive accounts create security vulnerabilities and licensing waste, but manual identification and processing is inconsistent and resource-intensive across global IT teams.

Solution

A workflow identifies accounts inactive for over 31 days within predetermined parameters, sends a three-stage notification escalation, then automatically routes cloud accounts to the leaver process or escalates hybrid accounts to local IT for manual processing.

Key Benefits

  • Reduces security risk from dormant accounts
  • Supports cloud and hybrid accounts
  • HR-safe exclusion handling protects active emplyees
  • Provides monthly compliance reporting to IT leadership

Extensibility

Integration opportunities with:

  • HR systems for exclusion management
  • Security and compliance dashboards
  • Licence reclamation workflows

Next Steps…

Start your journey by requesting an online demo, and download our latest Products Catalogue (PDF) to see the complete range of prebuilt solutions from Pi Digital.

Request a Demo Download Our Catalogue

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