Training
Leave no team member behind as you move to the future
Getting new technology solutions in place is just the first step in your digital transformation journey. A vital part of your journey is training up everyone at all levels of your organisation to have the knowledge they need to feel confident using your new systems.
But how can you ensure everyone knows all the ins-and-outs of your new solution? If you have a large – or global – workforce, this can be a particularly tricky task that requires time, resources, and specialist knowledge.
Our team possess in-depth expertise of a wide range of digital solutions – including the Microsoft 365 offerings – and have decades of experience training a variety of organisations in how to quickly get up to speed in working with this new technology. We treat your business – and all your team members – as individuals, and tailor our training approach to fit your needs, ways of working, and personalities.
The level of training we provide is flexible, depending on your long-term plans. If you have the resources available and prefer to manage your systems in-house after you’re all set-up, we’ll train the right people to give them the knowledge they need to act as internal support for the rest of your users. Or we can provide training that ensures your teams understand how to work in the new solution. We can also offer external support going forward for any queries, troubleshooting, updates, or adding of new functionality.
What your training can cover:
- With your new digital solutions in place, we work closely with you to understand what your overall training needs and long-term plans are
- We delve into your different departments to see how they work and understand the best approach for training your different teams and team members
- Our specialists put together a full training plan that covers different approaches that fit the far-ranging needs of your departments and stakeholders
- Working with your teams, our specialists carry out tailored training sessions. Where individuals require additional assistance, we also provide one-to-training
- We ensure your teams have the right knowledge and documentation available to them to feel confident working independently within your digital ecosystem – and using your new solution or tools
- If you prefer to manage training in-house, we can provide additional training to your IT teams to position them as your internal support and empower them to provide any more training needed. We can also offer training to create a network of power users and champions within your business too
Changing how you work and adapting to new technology takes time. You need to get used to working within a new system, and it’s essential that everyone is aware of best practice – and knows how to make the most of all the relevant features. We’re here to guide your teams as they get up and running within your new digital ecosystem so they can take advantage of all the benefits your new solution or tools bring.